Frequently Asked Questions (FAQ)
ID Protection helps users keep their personal financial information safe from identity theft and fraud with dark web and SSN monitoring, alerts, and full-service restoration services.
Users can easily access ID Protection within StearnsConnect by clicking the link to opt in and following the automated onboarding process.
Yes. ID Protection is available on StearnsConnect, our mobile application and online banking platform.
Nearly everyone! ID Protection helps users build and protect their financial futures.
Identity theft and imposter scams are ranked among the top consumer complaints in the latest Federal Trade Commission's “Consumer Sentinel Network Data Book” (February 2021). The numbers are staggering:
- Identity theft skyrocketed in 2021, with the number of Q3 2021 data compromise victims (160 million) even higher than Q1 and Q2 combined (121 million).
- Government benefits theft rose an extraordinary 2,920% in 2020. In this subset of identity theft, victims said their personal information was used to apply for government benefits from unemployment to Social Security.
- Ransomware attacks increased 311% from 2019 to 2020 in the U.S., with a total payout of $350 million.