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Financial Fraud Prevention

Safeguarding your information is our top priority. If we detect any unusual or suspicious activity on your account, we will take immediate action to mitigate any potential financial losses. 

Be aware that Stearns Bank will NEVER ask you:

  • For your Online Banking username OR password
  • For your Online Banking Secure Access Code, sent to your cell phone or email to log in or transmit money via ACH or Wire
  • To take control of your computer or phone
  • For your computer’s IP Address

DO NOT share your information. Call us immediately if someone claiming to be Stearns Bank contacts you via phone, text, email, or other means, and asks for the above information: 800-320-7262. 

See the notices and videos below to learn about current fraud scams. 

Do you suspect fraud on your account? Report your concerns with our online form.

Notices

Veterans: Guard against identity theft

Identity theft can happen in a lot of ways: a stolen wallet, a missing phone, or a hacked online account. Then there are impersonators — scammers who pretend to be almost anyone. They’ll tell you almost any story to get you to trust them, so they can steal your money or information.

 

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So an online scam is NOT what you ordered?

This time of year, you’re probably buying lots of things online. Gifts, decorations, food! But what if something you’ve ordered shows up different than advertised? Or damaged? Or never comes at all? If so, you’re not alone.

 

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How to spot fake retail website copycats

Just in time for the holidays, scammers have started creating shopping websites that look real — and they're using these sites to hack into bank or credit card accounts during checkout. Check out this cheat sheet before making a single click.

 

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You got billed for an SBA loan you don't owe?

Did you get a bill for a Small Business Administration Paycheck Protection Program (PPP) loan or COVID-19 Economic Injury Disaster Loan (EIDL) you never applied for? If the answer is yes, an identity thief probably used your personal information to get the loan. 

 

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Cybersecurity Advice to Protect Your Connected Devices

For so many of us, cell phones and computers are embedded in our personal and professional lives. Our devices store a lot of personal information, so it’s a good idea to take a few minutes to make sure your computer, phone, and other connected devices are protected.

 

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How to Safely Use Online and Mobile Payment Apps

Online and mobile payment apps let users quickly send and receive money. It's critical you know who you're sending money to because once it's sent, it's nearly impossible to get it back.

 

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Report Fraud or Suspicious Activity

Online form and phone number

If you have witnessed fraudulent activity at Stearns Bank, or have reason to believe that fraudulent activity has occurred on your Stearns Bank account, please contact us.

Go to our fraud reporting page
Report fraud or suspicious activity
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Puppy Sale Schemes

Tax Refund Scams

To view more of our Fraud Friday videos, please visit the Stearns Bank YouTube Channel.

Resources

Business Debt Consolidation Calculator

Should you consolidate your debt? This calculator is designed to help determine if debt consolidation is right for you.
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Commercial Loan Calculator

Use this calculator to estimate your debt service coverage with a new commercial loan.
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Certificate of Deposit Calculator

Use this calculator to find out how much interest you can earn on a Certificate of Deposit (CD).
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Enhanced Loan Calculator

Use this calculator to look at a variety of possible loans. Change your monthly payment, loan amount, interest rate or term.
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