Protecting Your Information

Here at Stearns Bank, we do all that we can to protect your personal information and provide you with a dependable online experience. However, we rely on you to take further precautions to ensure the safety of your accounts. By following our tips, Online Banking can be a secure and efficient method for all your banking needs.

  • Make sure your operating system and antivirus software are up-to-date.
  • Always use secure wireless (WiFi) networks that require a login ID and password.
  • Never leave your computer unattended while using online banking.
  • Monitor your recent account history for unauthorized transactions.
  • Always log off of Online Banking when you’re finished and close the browser.

Login ID and Password

  • Create strong passwords by using a mixture of upper and lowercase letters, numbers and special characters.
  • Do not create passwords containing your initials or birthday.
  • Change your passwords periodically.
  • Memorize your passwords instead of writing them down.
  • Only register personal devices and avoid using features that save your login IDs and passwords.

Fraud Prevention

  • Do not open email attachments or click on links from unsolicited sources.
  • Avoid giving out personal information on the phone or through email.
  • Shred unwanted sensitive documents including receipts, checks, deposit slips, pre-approved credit card offers and expired cards.
  • Act quickly. If you suspect your financial information is compromised, call us immediately at 888.629.8707.