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Great Harvest Bread

Podcast recorded: April 1, 2020

Great Harvest Bread co-owner Denae Hiltner discusses how her business is handling the COVID-19 crisis. Taking drive-up orders and donating to local charities are a few ways the business is stepping up to help customers. Denae and Mike Hiltner have owned their Great Harvest Bread franchise for more than 20 years in Waite Park, Minnesota.

Lessons Learned

  • Small businesses, especially restaurants, cafes and bakeries, are adapting and giving consumers drive-up pickup options during the COVID-19 outbreak.
  • Successful small businesses are finding ways to give back to food shelves and charities during this time. Great Harvest Bread, in particular, is donating bread to local food shelves and monasteries.
  • Food-based businesses, like grocery stories, bakeries and other eateries, are considered essential and are staying open during the COVID-19 outbreak.
  • The Hiltners have been working with Stearns Bank for more than 20 years. A long-standing relationship with your bank creates familiarity and commitment that is mutually beneficial.

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